Shipping policy

Shipping Policy

In-stock domestic overnight orders placed before 2 PM Eastern Monday–Thursday are dispatched the same day for next-business-day delivery, excluding holidays and store closures. Orders placed after the cutoff or Friday–Sunday are dispatched on the next eligible Monday–Thursday shipping day. International orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping times are estimates and are not guaranteed. Delivery delays may occur due to carrier issues, weather, customs processing, or other factors beyond our control.

Domestic shipping is free. International shipping is a flat US$100 per order to supported destinations, with an estimated transit time of 7–14 business days after dispatch, in addition to the 1–3 business day processing time above. Shipping charges are non-refundable.

Once an order has been transferred to the shipping carrier, title and risk of loss pass to the customer. Raymond Lee Jewelers is not responsible for lost, stolen, or delayed packages once shipped.

For questions regarding shipping, please contact us at info@raymondleejewelers.net