Helpful Information


* Jewelry Repair MDquiries form

* Printing a mail-in repair form

* Mail-in Instructions

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Jewelry Repair MARYLAND

MARYLAND Jewelry Repair

Welcome to An Uncompromising Commitment to Quality and Value!

As one of the countries best jewelry repair centers in the U.S.A., Raymond Lee Jewelers has on-site master jewelers that specialize in repairs ranging anywhere from straight forward to the most complicated jewelry repair in the industry. It is this on site jewelry technology that allows our master jewelers to stay ahead of the competition. Some of this hardware includes, a Laser Star Laser Welder, Signature Engraving machine and Cad/Cam software.

The State of the Art Laser Star Laser Welder

Jewelry Repair MD The State of the Art Laser Star Laser Welder makes it possible for our master jewelers to perform repairs to items which before would have been thought of to be way beyond repair. Never before has a repair service center had these capacities. Here are some illustrations of repairs now possible:

  • Delicate antique jewelry may easily now be repaired with out risking detriment to valuable heirlooms. Precious and Semiprecious stones that may not take heat will likely be worked on in there mounting with the use of the Laser Welder. Never before was this possible.
  • Dented gold bracelets may well be repaired. With the use of the Laser Welder the dents are filled and after it is polished it can look like brand-new.
  • One of our most popular repairs are the eyeglass frame repairs. If you have damaged the frames of your eyeglasses, our master jewelers will be able to repair them using the Laser Welder.

The Signature Engraving machine

The Signature Engraving machine is the most technologically sophisticated engraving equipment attainable. The Signature Engraver is a computerized engraver, which means it is 100 percent precise. Our engraver is competent of engraving on most surfaces including:

  • all forms of precious metals
  • base metals
  • glass
  • leather
  • and very much more

Our most favored engraving service is the inside of rings. Our engraver possesses an attachment that is specific to the inside of rings. There are over 200 fonts to decide from. Another incredibly popular engraving service is watch case back engraving. Easily personalize the case back of a watch using thousands of different styles.

Raymond Lee Jewelers can certainly engrave on all glass surfaces from the tiniest to a magnum bottle of champagne! Personalize all kinds of glass items. Do you hold a image you might like to have engraved on a surface? No problem. Our engraver has a scanner that would be able to do that job. Our master jeweler will scan the photo and engrave it on any surface you choose.

Raymond Lee Jewelers Cad/Cam 3d program lets our designers to produce a computerized model of your creation before production. This is crucial because this enables you to see precisely what your piece is going to look like previous to production. When the computerized 3d model is approved, production begins. Your complete item will look identical to the model. Our custom design professionals are the finest in their arena.

As well as all the individual jewelry services Raymond Lee Jewelers gives you, our repair center also gives all varieties of essential repair. This includes but is not limited to:

  • Ring sizing
  • Ring repair
  • bracelet repair
  • necklace repair
  • stone replacement service
  • stone setting
  • and much more

Clients from around the country trust Raymond Lee Jewelers with jewelry repair and custom design services. One of our master jewelers or custom design operatives should contact you when your package is obtained to discuss the specifics.

Use our jewelry repair form to inquire about your repair needs.

We repair almost any jewelry item. You may either bring your item to the Raymond Lee Jewelers store nearest you or send in your item via mail. If you choose to send your item via mail, please follow the instructions listed below:

  1. Download our Repair Form
  2. Print form and complete all information.
  3. Enclose form with item to be repaired
  4. Send item and form, via an insured shipping method, to:
Raymond Lee Jewelers
22191 Powerline Road #12b
Boca Raton, FL 33433
Phone: 561-750-7808
Fax: 561-750-8005
Toll-Free: 1-800-329-GEMS
Store Hours - Mon-Sat: 10-5, Sun: Closed

After we make an assessment, we will send you a free estimate.

Shipping to Raymond Lee Jewelers via MY UPS

We recommend shipping via MY UPS. You can take advantage of these features:

  • Ship and track packages all in the same place.
  • Void shipments and store international shipping documents.
  • Save tracking numbers and addresses online.
  • Create and print UPS shipping labels from your computer.
  • Pay for shipping by payment card (I.E. debit/credit card), or charge to a UPS shipping account.
  • Access saved shipping and tracking information for up to 90 days.
  • Save shipping preferences, such as origin address, payment method, and more.
  • Request tracking notifications by e-mail, wireless phone, or PDA.


Jewelry Repair - Online Inquiries Use this form:

Our full service onsite Jewelry repair center will respond to all inquiries as soon as possible.

The best and most accurate way for us to answer all of your Jewelry repair questions is for our certified Jewelry makers to inspect your Jewelry. However, general questions can be addressed by using this form.


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   Mail-in Repairs Instructions


1. Printing a mail-in repair form

We recommend the convenience and security of using My UPS, however, if you would prefer to mail in your jewelry for repairs here is some helpful information:

If you do not have Adobe Acrobat installed on your computer, click here to install it, then you can download a .pdf version of the jewelry repair form to print out and complete. We must receive printed copy of this form with your jewelry to diagnose your problem or to give you an estimate on repairs or parts replacement to be done. We do not give estimates online.

We recommend the convenience and security of using My UPS, however, if you would prefer to mail in your jewelry for repairs here is some helpful information:

Jewelry Repair Form -


2. Mail-in Instructions

We recommend the convenience and security of using My UPS, however, if you would prefer to mail in your jewelry for repairs here is some helpful information:

The Raymond Lee Jewelers jewelry repair services center recommends that you send your jewelry to us via any method that allows you to both insure and track the package.

IMPORTANT: Do not ship your jewelry in its display box because packing materials will be discarded. After receiving and inspecting your jewelry we will mail, fax or email you a written estimate. All Jewelry shipped out from Raymond Lee Jewelers jewelry repair services center are subject to a shipping and handling charge.


  Raymond Lee Jewelers Jewelry Repair
  22191 Powerline Road #12b
  Boca Raton, FL 33433


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